Create
customers for life!
Customer Relationship Management (CRM) is a set of practices that
companies can use to build, broaden, and deepen customer
relationships. Whenever and wherever there is a customer contact,
you are affecting that relationship. And that relationship is a
key factor in your organization’s success.
Consider that it costs a company eight to ten times more money to
acquire a new customer than it does to keep an existing one.
Ensuring customer loyalty requires sustained dedication by your
entire team. And with GoldMine®, you have the power to take
customers through the complete life cycle—effectively
and affordably.
GoldMine® FrontOffice™—cost-effective, yet
the most powerful tool a small to medium-sized business can have
for Creating Customers for Life™. Components include:
GoldMine®
Sales and Marketing™
GoldMine lets you create powerful and targeted marketing
programs and runs them automatically. GoldMine also
automates sales reports and administration, so sales people can
focus on new business. Sales managers use GoldMine’s powerful
sales tools to steer their business in the most profitable
direction.
GoldMine®
Everywhere Server
Allows users of GoldMine® FrontOffice 2000™ to access
customers, calendars, and sales, service, or marketing
information in real time...from any remote location.
The GoldMine® Sales and Marketing features GoldMine® Management
Intelligence™. This unique set of tools keeps managers
informed by proactively managing critical customer issues
and making real time adjustments.
Download
spec sheet (.PDF) |