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FrontRange Announces GoldMine® Business Contact Manager - Establishes New Business Contact Management Market with Outlook and the QuickBooks 2002 Products 
Colorado Springs, CO--12/10/01

FrontRange Solutions Inc., today announced the release of GoldMine® Business Contact Manager, a new business contact management solution for organizations that have outgrown basic contact and task management. GoldMine Business Contact Manager builds upon the award-winning, team-based GoldMine® 5.5 and offers significant enhancements, including enhanced data integration with Microsoft® Outlook 98/2000/2002 and Intuit’s® QuickBooks® Pro 2002 and QuickBooks Premier 2002...more...

 

 
Strategic Marketing Systems announces free newsletters.

Kevin Simpson (President, Strategic Marketing Systems, Inc.) announced that SMS will provide summary type e-mail newsletters for clients needing sales and marketing automation information. 

These newsletters supply headlines and summaries of information requested by subscribers. The reader can scan the newsletter quickly and click a link to a website that contains the full text.

"We are constantly finding articles that help our clients utilize computer tools more efficiently. This changing technology is difficult to keep up with and our goal is to help sales and marketing professionals be aware of these fantastic changes", Kevin said. 

The first e-mail will be sent the second week in November. Request Free Newsletters...

 

Don't Take Calls, Make Contact 
From: Harvard Business Review

Don't annoy your customers by stressing speed over service in your call center. 

"Almost every call center strives to process inquiries and complaints quickly. But by stressing speed over service, centers usually end up annoying customers instead of helping them. Here's how to change that."
Go to this article...

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